The answers to all your questions!

On this page you will find all the answers to your questions about booking , organizing and running our outdoor activities and leisure pursuits.

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General Questions

How do I book an Outdoor Nature activity?

You can book your activity by phone, email, or online (for some activities only). To do so, please visit our booking page . For any questions, feel free to contact us by phone!

What are the possible means of payment?

You can pay for your activity in cash, by bank card, and with holiday vouchers. Bank checks are not accepted.

Are there preferential rates for groups?

Yes, there are group rates for 8 or more people. Please see our rates page.

In which cases can my reservation be cancelled?

All of our activities take place outdoors. The feasibility of your outing depends mainly on the weather conditions. In case of cancellation of your reservation, you will be notified in advance by telephone and fully refunded.

Can we swim in the river of the leisure park in Marquixanes?

No, for safety reasons, swimming is prohibited along the leisure park. Large tubing floats circulate on the rapids and can collide with swimmers. However, you can swim upstream from the leisure center, a few minutes' walk along the river.

Treetop adventure course

How long does it take to complete the routes?

The treetop adventure courses are tailored to each individual's skill level and age. Some can be completed relatively quickly (15 minutes) or more slowly, depending on each person's comfort and dexterity. Participants can complete the courses as many times as they wish (depending on their height and weight), for an unlimited duration.

Do I have to book the tree climbing activity?

Our park has a capacity of 150 people. It is not necessary to book the activity, except for groups.

My child is not quite 3 years old, can he do tree climbing?

Our children's play areas are suitable for children aged 3 to 6. However, a 2 and a half year old with fairly good motor skills can also enjoy these adult-height courses.

We offer parents to take the test, if it is not conclusive, we will reimburse you in full.

How are the pitchoune courses designed?

These courses are at human height. The adults accompany the children by helping them to handle the carabiners, while having a foothold.

My child is just under 1m tall, can he go on the green and blue courses?

Size is important because if children are too small, they may have trouble hanging on or handling the carabiners. That said, if an adult rides with him, he may be able to do these courses. It is the operators, tree climbing professionals, who will make the final decision to ensure everyone's safety.

Is the black course accessible to everyone?

No, you must be at least 1m tall and weigh 50kg to be able to complete the black course.

I don't climb, can I follow the participants from afar?

Yes, the entire site is pedestrian, you can follow their progress as closely as possible.

Is there a weight limit for tree climbing?

No, our courses are solid and adapted to support substantial weights. We provide comfortable harnesses suitable for all weights.

Is tree climbing a risky activity?

Our treetop adventure park is equipped with a continuous belay system, guaranteeing zero risk of falling. The technical installations are inspected annually. Your safety also depends on the supervision and instruction provided by our team of professional operators. Therefore, please pay close attention to the safety instructions during the briefing and throughout the activity.

I have vertigo, is tree climbing all the same for me?

We usually answer that there are two types of “fear of heights”:

The apprehension of the void, which is natural and that everyone has "instinctively". It is more or less strong according to the activities, but it is controlled and it can even disappear. In this case, we invite you to brave your apprehension to overcome it.
Vertigo, which is uncontrollable, petrifying, and which requires rescue at height (which our team is trained in). In this second case, it is better to stay on the ground to take nice pictures of your loved ones.

Canyoning

Do I have to book the canyoning activity?

Yes, this activity is regulated and requires the presence of a trained and experienced guide. Therefore, you must book your time slot in advance. It is best to contact us by phone to benefit from our advice and expertise to best guide you according to your profile and preferences.

What should I plan for a canyoning outing?

A swimsuit.
A pair of sports sneakers.
A towel.
A bottle of water and a small snack: you will need it when you return from your outing.
A picnic for the Small Day and Big Day Canyoning outings.

We provide you with all the rest of the equipment: neoprene wetsuit, helmet, harness, lanyards, carabiners, descender (and neoprene socks on request for cool canyons).

Are shoes provided?

No, you will need to bring water-ready trainers and spare shoes.

Who supervises the canyoning outings?

All our canyoning trips are led by professional and experienced guides, holding state-recognized qualifications, in accordance with the regulations of the Ministry of Sports. They regularly inspect all the canyons to check the condition of the routes, anchor points, and water levels.

How long does a canyoning trip last?

It depends on the canyon. We invite you to consult the descriptions of all our outings . The time indicated for each canyon includes the briefing, getting dressed, and the approach and return hikes, in addition to the activity time.

Can you go canyoning if you can't swim?

No, for safety, insurance and liability issues, each participant must be able to swim 25 meters and fully immerse themselves without fear.

Can we go canyoning if we are not very sporty?

Yes, the Pyrénées-Orientales region boasts some beautiful introductory canyons that are easy and accessible to beginners. This is the case with the discovery canyons of Molitg , Galamus , and Thuès . Led by professionals, everyone can enjoy the thrills of whitewater. The only requirement is knowing how to swim.

Feel free to contact us by phone so we can advise you and guide you towards the canyon that best suits you.

Can canyoning be scary?

Feeling apprehensive is normal when signing up for a high-adrenaline sporting activity. Our guides are qualified and experienced; they will reassure you and accompany you throughout your descent. We recommend contacting us beforehand so we can recommend a canyon suited to your skill level.

Can you go canyoning all year round?

Yes, the hot spring canyon in Thuès is accessible all year round. However, for the other canyons, the season starts with the April holidays and ends with the autumn holidays.

What is the rating of the canyons?

The canyons are rated according to three criteria:

The difficulty in the vertical character: the letter V followed by a number from 1 to 7.
The difficulty in the aquatic character: the letter A followed by a number from 1 to 7.
Difficulty in commitment and scale: a Roman numeral from I to IV.

We invite you to consult the description sheets of all our canyoning trips to find out the rating of each canyon.

Laser Tag

Do we have to book this activity?

Booking is strongly recommended and mandatory for groups. You can book online, by email, or by phone.

Is the activity supervised?

No, the activity is not supervised, it takes place independently, under your responsibility.

What should I plan for the Laser Tag activity?

For Laser tag , you don't need to plan anything special, just comfortable sportswear.

My child is 7 years old, can he play laser tag?

Yes, children ages 7 and up can play laser tag. We offer a simple game plan that's ideal for children.

Can my child do the activity alone without an adult?

This depends on the child's age, their ability to play alone, and their ability to handle the laser gun. In all cases, children are under the responsibility of an adult who must remain nearby.

Where does the Laser Tag activity take place?

On a wooded plot of 1,600 m2 within the Extérieur Nature leisure park in Marquixanes.

ExplorGames

Do we have to book this activity?

Booking is strongly recommended and mandatory for groups. You can book online, by email, or by phone.

What should be planned for the Explor Games activity?

For Explor Games , you don't need to bring anything special, just comfortable sportswear.

Is the activity supervised?

No, the activity is not supervised, it takes place independently, under your responsibility.

My child is 6/7 years old, is the scenario suitable?

The scenario concerns a druidic world mixing the medieval and fantastic spirit. The scenario is suitable for children, but the presence of an adult is necessary for the understanding and realization of the various puzzles, as well as for the equipment lent.

Can my child do the activity alone without an adult?

This depends on the child's age, as the activity requires the use of certain skills and knowledge (reading, spatial awareness, using a tablet, etc.). In all cases, children are under the responsibility of at least one adult who must remain nearby.

Where does the Explor Games activity take place?

Throughout the Extérieur Nature leisure park in Marquixanes , in the middle of the trees and next to the river.

Does time count for the final score?

No, points are not counted based on time spent in the field. However, some events are timed.

Should I run?

Some events require you to be reactive, because they are timed. But it is not a sporting activity. It can be practiced as a family with grandparents, for example.

Book your adventure in the great outdoors!

By phone 7 days a week
from 9AM to 20PM

Online

By email

Tubing

Who can practice the tubing activity?

Anyone over 1m and over 50 years old, able to swim 12 meters and immerse themselves without fear.

Do we have to book this activity?

Booking is strongly recommended and mandatory for groups. You can book online, by email, or by phone.

How long does the tubing activity last?

You'll enjoy one hour of tubing, during which you can go down and up the river as many times as you like. The descent takes approximately 10 minutes, but this obviously depends on the individual and the water level. Please note that the return trip is not automatic; you'll have to walk back up the river yourself.

Do I have to show up in advance?

Yes, we recommend that you arrive 15 minutes before your meeting time to attend the safety briefing and to get equipped.

Is the activity supervised by a guide?

No, the activity is not supervised, it takes place independently, under your responsibility.

What do I need to bring to do this activity?

Remember to take your bathing suit, a bath towel and your trainers (as well as a spare pair). Shoes are available for hire at a cost of €3/pair.

We provide you with all the other equipment: buoy and paddle, life jacket, wetsuit and helmet (mandatory).

How long is the course on the river?

About 300m.

What class are the rapids of the river?

Class I and II.

How many rapids are there?

About 3 rapids: a large, a small and a medium.

Rafting

Do we have to book the rafting activity?

Yes, rafting is a regulated activity and requires the presence of a trained and experienced guide. Therefore, you must book your time slot in advance.

What do you need to plan for a rafting trip?

a swimsuit ;
a towel ;
a pair of sports shoes;
a bottle of water and a small snack: you will appreciate them when you return from your rafting trip.

We provide you with all the other equipment: raft, paddles, neoprene wetsuit, life jacket, helmet.

Where do the rafting trips take place?

All rafting trips take place in the Aude (11) department, as the rivers in the Pyrénées-Orientales department are not suitable for this whitewater sport. For more information on the exact location of the activity, please visit our rafting page.

Via ferrata

Do I have to book the via ferrata activity?

Yes, it is necessary to book your activity in order for a guide and equipment to be assigned to you.

Where do the via ferrata outings take place?

The two via ferrata routes are located in Saint-Paul-de-Fenouillet. For more information, see our via ferrata page.

What do you need to plan for via ferrata?

comfortable sportswear;
A pair of sports shoes;
a bottle of water and a snack in a small backpack;
sunscreen.

We provide you with all the rest of the equipment.

hydrospeed

Do I have to book the hydrospeed activity?

Yes, rafting is a regulated activity and requires the presence of a trained and experienced guide. Therefore, you must book your time slot in advance.

What should be provided for the hydrospeed activity?

a swimsuit ;
a towel ;
a bottle of water and a small snack: you will appreciate them when you return from your hydrospeed outing.

We provide you with all the rest of the equipment: rigid foam float, neoprene wetsuit, life jacket, helmet, neoprene slippers and pair of flippers.

Where do the hydrospeed outings take place?

Hydrospeeding takes place in the Aude department (11), as the rivers of the Pyrénées-Orientales department are not suitable for this whitewater sport. For more information on the exact location of the activity, please visit our hydrospeeding page.