The answers to all your questions!

You will find on this page all questions answered that you ask yourself on the Reservations,Organisation and Program of our outdoor activities and leisure.

Can not find the answer to your question ?

General Questions

How do I book an Outdoor Nature activity?

You can book your activity by phone, e-mail or online (for certain activities only). For this, go to our reservation page. For any information, do not hesitate to contact us by phone !

What are the possible means of payment?

You can pay for your activity in cash, by credit card, by bank check (you will be asked for an identity document), by holiday vouchers.

Are there preferential rates for groups?

Yes, there are rates for families from 4 people and for groups from 8 people. We invite you to consult our rates page.

In which cases can my reservation be cancelled?

All of our activities take place outdoors. The feasibility of your outing depends mainly on the weather conditions. In case of cancellation of your reservation, you will be notified in advance by telephone and fully refunded.

Can we swim in the river of the leisure park in Marquixanes?

No, for safety reasons, swimming is prohibited on the banks of the river. Indeed, large buoys (tubing) circulate on the rapids and can collide with swimmers.

Ropes

How long does it take to complete the routes?

The tree climbing course depend on the level and age of each individual. Some can be done relatively quickly (15 min) or more slowly depending on the ease and dexterity of each. Participants can do the courses as many times as they wish (depending on their size and weight), over a total duration of 3 hours.

Do I have to book the tree climbing activity?

Our park has a capacity of 150 people. It is not necessary to book the activity, except for groups.

My child is not quite 3 years old, can he do tree climbing?

Our pitchoune course are suitable for children aged 3 to 6 years. However, a 2 and a half year old child with fairly good motor skills can also have fun on these courses at human height.

We offer parents to take the test, if it is not conclusive, we will reimburse you in full.

How are the pitchoune courses designed?

These courses are at human height. The adults accompany the children by helping them to handle the carabiners, while having a foothold.

My child is just under 1m tall, can he go on the green and blue courses?

Size is important because if children are too small, they may have trouble hanging on or handling the carabiners. That said, if an adult rides with him, he may be able to do these courses. It is the operators, tree climbing professionals, who will make the final decision to ensure everyone's safety.

Is the black course accessible to everyone?

No, you must be at least 1m tall and weigh 50kg to be able to complete the black course.

I don't climb, can I follow the participants from afar?

Yes, the entire site is pedestrian, you can follow their progress as closely as possible.

Is there a weight limit for tree climbing?

No, our courses are solid and adapted to support substantial weights. We provide comfortable harnesses suitable for all weights.

Is tree climbing a risky activity?

Our tree climbing park is equipped with a continuous lifeline system guaranteeing you a zero risk of unhooking. The technical installations are checked annually. Your safety also depends on the monitoring and education of our team of professional operators. Pay attention to the safety instructions during the briefing and throughout the activity.

I have vertigo, is tree climbing all the same for me?

We usually answer that there are two types of “fear of heights”:

The apprehension of the void, which is natural and that everyone has "instinctively". It is more or less strong according to the activities, but it is controlled and it can even disappear. In this case, we invite you to brave your apprehension to overcome it.
Vertigo, which is uncontrollable, petrifying, and which requires rescue at height (which our team is trained in). In this second case, it is better to stay on the ground to take nice pictures of your loved ones.

Canyoning

Do I have to book the canyoning activity?

Yes, the activity is regulated and requires the presence of a trained and experienced guide. Must therefore book in advance your niche. It is best to contact us by phone to benefit from our advice and our expertise to guide you as best as possible according to your profile and your desires.

What should I plan for a canyoning outing?

A swimsuit.
A pair of sports sneakers.
A towel.
A bottle of water and a small snack: you will need it when you return from your outing.
A picnic for the Small Day and Big Day Canyoning outings.

We provide you with all the rest of the equipment: neoprene wetsuit, helmet, harness, lanyards, carabiners, descender (and neoprene socks on request for cool canyons).

Are shoes provided?

No, you will need to bring water-ready trainers and spare shoes.

Who supervises the canyoning outings?

All our canyoning outings are supervised by professional and experienced guides, holders of the State diploma, in accordance with the regulations of the Ministry of Sports. They regularly go through all the canyons to check the state of the tracks, the mooring points and the water level.

How long does a canyoning trip last?

It depends on the canyons. We invite you to consult the descriptive sheets of all our outings. The time indicated for each canyon includes time for briefing, clothing and the approach and return walk, in addition to activity time.

Can you go canyoning if you can't swim?

No, for safety, insurance and liability issues, each participant must be able to swim 25 meters and fully immerse themselves without fear.

Can we go canyoning if we are not very sporty?

Yes, there are very beautiful initiation canyons in the Pyrénées-Orientales, easy and accessible to beginners. This is the case of the discovery canyons of Molitg, Galamus and Thues. Supervised by professionals in the discipline, all audiences can indulge in the pleasures of white water. The only condition is to know how to swim.

Do not hesitate to us contact by phone so that we can advise you and direct you to the canyon that best suits you.

Can canyoning be scary?

Apprehension is normal when you sign up for a “sensational” sporting activity. Our guides are qualified and experienced, they will be able to reassure you and will accompany you throughout your descent. We recommend that you contact us in advance, so that we can direct you to a canyon adapted to your level.

Can you go canyoning all year round?

Yes the hot water canyon in Thuès is accessible all year round. On the other hand, for the other canyons, the season begins at the April holidays and ends at the autumn holidays.

What is the rating of the canyons?

The canyons are rated according to three criteria:

The difficulty in the vertical character: the letter V followed by a number from 1 to 7.
The difficulty in the aquatic character: the letter A followed by a number from 1 to 7.
Difficulty in commitment and scale: a Roman numeral from I to IV.

We invite you to consult the descriptive sheets of all our canyoning outings to know the rating of each canyon.

Tubing

Who can practice the tubing activity?

Anyone over 1m and over 50 years old, able to swim 12 meters and immerse themselves without fear.

Do we have to book this activity?

Yes, it is necessary. The slots are open to the Reservations online, by e-mail or by phone.

How long does the tubing activity last?

You get one hour oftubing activity during which you can go down and up the river as many times as you want. The descent takes about 10 minutes, but this obviously depends on the person and the water level. Attention, the ascent is not automatic, it is up to you to go up the river on foot.

Do I have to show up in advance?

Yes, we recommend that you arrive 15 minutes before your meeting time to attend the safety briefing and to get equipped.

Is the activity supervised by a guide?

No, the activity is not supervised, it takes place independently, under your responsibility.

What do I need to bring to do this activity?

Remember to take your bathing suit, a bath towel and your trainers (as well as a spare pair). Shoes are available for hire at a cost of €3/pair.

We provide you with all the other equipment: buoy and paddle, life jacket, wetsuit and helmet (mandatory).

How long is the course on the river?

About 300m.

What class are the rapids of the river?

Class I and II.

How many rapids are there?

About 3 rapids: a large, a small and a medium.

Book your adventure in the great outdoors!

By phone 7 days a week
from 9 h to 20 h

Online

By email

ExplorGames

Do we have to book this activity?

Yes, it is necessary. The slots are open to the Reservations online, by e-mail or by phone.

What should be planned for the Explor Games activity?

For theExplorGames, you don't have to bring anything special, just a comfortable sports outfit.

My child is 6/7 years old, is the scenario suitable?

The scenario concerns a druidic world mixing the medieval and fantastic spirit. The scenario is suitable for children, but the presence of an adult is necessary for the understanding and realization of the various puzzles, as well as for the equipment lent.

Can my child do the activity alone without an adult?

It depends on the age of the child, because the activity requires mobilizing certain skills and knowledge (knowing how to read, finding one's bearings in space, using a tablet, etc.).

Where does the Explor Games activity take place?

On the whole Outdoor Nature leisure park in Marquixanes, among the trees and next to the river.

Does time count for the final score?

No, points are not counted based on time spent in the field. However, some events are timed.

Should I run?

Some events require you to be reactive, because they are timed. But it is not a sporting activity. It can be practiced as a family with grandparents, for example.

Rafting

Do we have to book the rafting activity?

Yes, the rafting activity is regulated and requires the presence of a trained and experienced guide. Must therefore book your time slot in advance.

What do you need to plan for a rafting trip?

a swimsuit ;
a towel ;
a pair of sports shoes;
a bottle of water and a small snack: you will appreciate them when you return from your rafting trip.

We provide you with all the other equipment: raft, paddles, neoprene wetsuit, life jacket, helmet.

Where do the rafting trips take place?

All the rafting descents take place in the Aude (11), because the rivers of the Pyrénées-Orientales are not suitable for this sport in white water. To learn more about the precise location of the activity, see our rafting page.

hydrospeed

Do I have to book the hydrospeed activity?

Yes, the rafting activity is regulated and requires the presence of a trained and experienced guide. Must therefore book your time slot in advance.

What should be provided for the hydrospeed activity?

a swimsuit ;
a towel ;
a bottle of water and a small snack: you will appreciate them when you return from your hydrospeed outing.

We provide you with all the rest of the equipment: rigid foam float, neoprene wetsuit, life jacket, helmet, neoprene slippers and pair of flippers.

Where do the hydrospeed outings take place?

Hydrospeed whitewater swimming takes place in the Aude (11), because the rivers of the Pyrénées-Orientales are not suitable for this whitewater sport. To learn more about the precise location of the activity, see our hydrospeed page.